Space Sarathi Tours Pvt. Ltd., headquartered in Karad with four branches across Maharashtra, is committed to protecting and maintaining the privacy of its customers. This Privacy Policy explains in detail how we collect, use, store, and safeguard your information when you visit our website, enquire about tours, or book our domestic and international travel services.
1. Introduction
This Privacy Policy applies to all users of our website and services. By accessing our website, submitting inquiries, or making a booking, you agree to the practices described in this policy. If you do not agree with any part of the policy, please discontinue using our services.
2. Information We Collect
We collect information for the purpose of providing seamless travel services. The types of data collected include:
2.1 Personal Information
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Full name
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Contact number
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Email address
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Residential address
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Date of birth
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Emergency contact details
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Government ID proofs (Aadhar, PAN, etc.)
2.2 Travel Booking Information
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Passport details
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Visa information
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Travel dates and preferences
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Special requests like meals, wheelchair, senior citizen assistance
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Family/group details for customized packages
2.3 Payment Information
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UPI, bank details (only for payment processing)
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Transaction reference numbers
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Billing address
Note: We do not store credit/debit card details on our servers.
3. How We Use Your Information
We use the collected data strictly for business and service-related purposes, including:
3.1 Service Delivery
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Booking of flights, hotels, vehicles, cruises
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Coordination with partner travel agencies, hotels, and airlines
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Preparing itineraries, invoices, and travel confirmations
3.2 Customer Communication
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Responding to your queries and providing travel assistance
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Sending booking updates, service-related messages, and reminders
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Providing travel guidelines, checklists, and safety instructions
3.3 Marketing & Promotions
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Sending offers on domestic and international tour packages
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Announcing discounts, seasonal deals, and customized travel plans
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Sharing newsletters (only if subscribed)
3.4 Website Improvement
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Analytics to understand user behaviour
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Improving site design, load speed, and customer experience
4. Sharing of Information
We may share your information with:
4.1 Travel Partners
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Airlines
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Hotels & Resorts
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Vehicle rental providers
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Visa processing agents
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Cruise operators
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Local travel agencies
4.2 Legal & Regulatory Authorities
When required by:
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Government authorities
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Immigration officers
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Law enforcement
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Customs departments
4.3 Internal Team
To coordinate travel plans between head office and branches.
We NEVER sell your information to third parties for commercial gain.
5. Data Storage & Security
We adopt industry-standard procedures to prevent data breaches, including:
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Secure servers with restricted access
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Encrypted communication channels (HTTPS/SSL)
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Internal control systems to prevent unauthorized data access
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Regular data backup and monitoring
6. Cookies Policy
Our website uses cookies to:
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Provide a better user experience
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Remember your preferences
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Track website traffic
You may disable cookies in your browser settings, but some functions may not work correctly.
7. User Rights
You have the right to:
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Request a copy of your personal data
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Correct inaccurate information
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Request deletion of your information (as permitted by law)
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Opt-out from promotional communications at any time
All requests can be made by contacting us.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest update date will appear at the top of this page.
10. Contact Us
For privacy concerns or data requests:
📍 Space Sarathi Tours Pvt. Ltd., Karad
📧 Email: contact@spacesarathitours.com
📞 Phone: 9284648080